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Terms & Conditions

Terms & Conditions

Welcome to Dhanvantari Herbs! By accessing or using our website (www.dhanvantariherbs.in) and purchasing our products, you agree to abide by the following Terms & Conditions. Please read them carefully before proceeding.

1. General

  • These Terms & Conditions govern your use of our website and services.

  • By placing an order with us, you confirm that you are at least 18 years old or have parental/guardian consent to use our services.

2. Products

  • All our products are handcrafted using natural ingredients. Variations in color, texture, or fragrance may occur due to the handmade process.

  • We ensure all product descriptions, images, and prices are accurate to the best of our knowledge; however, minor discrepancies may exist.

3. Orders & Payments

  • All orders must be placed through our website. Orders are processed only after full payment is received.

  • We accept payments through secure gateways, including credit/debit cards, UPI, net banking, and Razorpay.

  • Dhanvantari Herbs reserves the right to refuse or cancel any order at our discretion (e.g., due to stock unavailability, payment issues, or suspicious activity).

4. Shipping

  • Orders are typically delivered within 3-4 business days of dispatch. Delivery times may vary due to logistics or unforeseen delays.

  • Free shipping is offered on orders above ₹500, while a nominal fee applies to orders below ₹500.

  • Once the order is dispatched, tracking details will be provided via email or SMS.

5. Cancellation Policy

  • Orders can only be canceled within 2 hours of placement. After this period, cancellations are not permitted.

  • To request cancellation, contact us immediately at support@dhanvantariherbs.in.

6. Return & Exchange Policy

  • All sales are final, and we do not accept returns or exchanges once a product is sold.

  • In case of damaged or defective products, you must contact us within 48 hours of delivery with photos of the product and packaging. Upon verification, we will arrange for a replacement or refund, as appropriate.

7. Privacy Policy

  • We respect your privacy and handle your personal information with care. Your data is used only for order processing, customer support, and service improvements.

  • We do not share, sell, or misuse your personal information.

8. Limitation of Liability

  • Dhanvantari Herbs is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

  • While we strive to ensure the accuracy of product descriptions and content, we do not guarantee that our products will meet every individual’s expectations or requirements.

9. Intellectual Property

  • All content on this website, including images, text, graphics, and logos, is the property of Dhanvantari Herbs and protected under intellectual property laws.

  • Unauthorized reproduction, distribution, or use of our content is strictly prohibited.

10. Governing Law

  • These Terms & Conditions are governed by the laws of India. Any disputes arising from the use of our website or services will be subject to the jurisdiction of courts located in [Your City/State].

11. Changes to Terms & Conditions

  • Dhanvantari Herbs reserves the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on the website.

12. Contact Information

For any questions or concerns regarding these Terms & Conditions, please contact us:

Thank you for choosing Dhanvantari Herbs. We look forward to serving you with natural, handcrafted products!

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