FAQ

We offer natural, handmade products such as soaps, shampoos, and other essentials crafted by skilled artisans from various states across India. Our products are made with care, using high-quality natural ingredients.

Yes, all our products are made using natural ingredients, ensuring they are safe, eco-friendly, and free from harmful chemicals.

Orders are typically delivered within 3-4 business days after dispatch. You will receive tracking details via email or SMS once your order is shipped.

Yes, we ship to most locations across India. Shipping availability for remote areas may vary based on logistics services.

• Shipping is free for orders above ₹500.

• A nominal shipping fee applies to orders below ₹500, which will be displayed at checkout.

No, we do not accept returns or exchanges once a product is sold. However, if you receive a damaged or defective product, contact us within 48 hours of delivery at support@dhanvantariherbs.in with photos for resolution.

You can cancel your order within 2 hours of placing it by contacting us at support@dhanvantariherbs.in. After this window, cancellations will not be possible.

After successfully placing an order, you will receive an email or SMS confirmation with your order details.

Our products are crafted with natural ingredients, making them gentle on the skin. However, we recommend checking the ingredient list or consulting a dermatologist if you have specific skin sensitivities or allergies.

Yes, we accept bulk orders. For more details, please contact us at support@dhanvantariherbs.in.